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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Known issue with windows.

The tech note on the issue is here:

https://www-304.ibm.com/support/docview.wss?uid=swg21431060

It doesn't only impact Notes, any application using the RCP framework is impacted and Eclipse are aware of it.

https://bugs.eclipse.org/bugs/show_bug.cgi?id=231368

It also happens in MS Office. Here is the MS tech note about it.

http://support.microsoft.com/?kbid=835262

The problem is at the windows end.

All the PMRs I have had to deal with this issue were resolved after the customers upgraded their video drivers.

One had Shared Memory Graphics laptops (graphics memory shares main memory) and they ended up having to use Basic mode as the laptops were not powerful enough.


Feedback response number WEBB8F7MCH created by ~Joseph Fezlulitynds on 03/22/2011

Client Crash -- Graphics to blame? (~Helga Nonfreeb... 19.Jan.11)
. . Do you have a PMR number? (~Naomi Dwoachek... 20.Jan.11)
. . Follow up (~Helga Nonfreeb... 20.Jan.11)
. . . . Did you get this solved? (~Keiko Minfanap... 22.Mar.11)
. . Can you post latest NSDs on Notes 8... (~Olga Desfooter... 20.Jan.11)
. . . . Same problem with TS 2008 (~Vera Loptoopul... 5.Apr.11)
. . Known issue with windows. (~Cheryl Opfreet... 22.Mar.11)




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